HBS Systems, Richardson, Texas, a provider of web-based equipment dealership management solutions, is partnering with Kenect, Pleasant Grove, Utah, a texting platform for equipment dealers, to enhance communication efficiencies for equipment dealerships worldwide.
The partnership will provide dealers utilizing HBS Systems’ NetView ECO equipment dealership management solution with an even more robust communication platform to increase efficiency, strengthen customer satisfaction and maximize revenue, the company said. The integration will allow dealers to text their customers from their existing business phone line. Messages can be assigned to team members, set up auto-responders, schedule appointment reminders, attach files, invoices, videos and more.
“As the number of consumers who indicate texting as their preferred method of communication with dealerships continues to increase, especially in the service and rental departments, we’re proud to provide additional options,” said Chad Stone, president and CEO, HBS Systems. “Our team is constantly working to provide an open API to easily bring partners into the HBS Systems NetView ECO software ecosystem. As a valued partner with Kenect, we’re confident this integration will deliver a return for our customers.”
“Kenect is excited to team up with HBS Systems. We’re so thrilled to be partners with a leader in innovation for the equipment dealer industry like HBS Systems to add additional tools to their NetView ECO dealer management software to help businesses succeed,” said Shaun Sorensen, Kenect CEO. “More than 8,000 dealers use Kenect to improve communication. We believe this new partnership will be important.”