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Darick Hemphill, ARA of Missouri president, presents a timely new ARA benefit

Hello, ARA Region Six members. I’m Darick Hemphill from General Rental Center, Springfield, Mo., and the president of the ARA of Missouri. It’s a hectic time of year, and our phones can ring off the hook with customers looking to book rentals. While this is good, please remember that a bad phone interaction can make or break a rental. This is the time to ensure your staff is in top shape with their telephone skills.

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