August 27, 2023
Volvo Construction Equipment (Volvo CE), Shippensburg, Pa., opened its $7.3 million technical training center. The facility will be a training hub for Volvo CE dealer service technicians on diesel and electric heavy equipment, machine control technology, connectivity and productivity service and more. It includes in-person classrooms, virtual labs and three service bays that can accommodate the company’s largest machines, including the L350H wheel loader, A60H articulated hauler and R100 rigid hauler, allowing those trainings to occur inside year-round.
“I’m proud to work for a company that invests in not only the equipment and technology of the construction industry’s future, but also the North American workforce,” said Scott Young, acting president of Region North America, Volvo CE. “The technicians who come through this training center will be prepared for a more climate-friendly and connected future, supporting our customers in this fast-changing industry.”
Volvo CE offers training to dealer service and sales teams from across the U.S. and Canada. This includes three levels of technical certifications for maintenance, diagnostics, and repair of Volvo equipment, plus a new certification to perform commissioning and decommissioning of Volvo electric machines. The new center doubles the number of students that can be trained in a year, compared to its former off-site location. It will also provide hands-on and virtual trainings to Volvo employees globally.
Tim Watters, president and CEO, Hoffman Equipment, and Volvo CE dealer advisory council president, underlined the impact of the investment.
“The need for expertly trained service techs cannot be overstated, as they are the critical link to ensure maximum customer uptime. This new center has the capacity and knowledge bank to keep our teams at the leading edge of equipment service technology,” he said.
Volvo is also exploring collaboration with local high school and career and technology centers to provide heavy equipment technology training and mentorship opportunities. The 20,000-sq.-ft. training wing is an extension of the Volvo CE Customer Center and doubles the overall building’s size.
